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Trading Terms

Freight:

Stocked items dispatched the same day if your order is placed before 4pm. All dispatch is via Australia Postal services. All orders under 5kg are shipped in overnight Express air bags Responsibility for the goods passes to the buyer once the goods have been passed to the carrier. Online stock level stats are not individual shop stock levels.  Insurance liability is that of the buyer. Customers are sent Dispatch Tracking numbers after 4pm each day. SECURITY LAB hold no responsibility for late deliveries. Tracking via the web site is not usually available till after 5.00pm of the day of dispatch. To check if you are in an overnight zone please go to www.auspost.com.au or call 131318, origin postcode is 5039.
International orders are sent via DHL or EMS express international freight unless otherwise specified on the individual products page. EMS post is AU$50.00 per 5kg and AU$20 each or part of 5kg after. The online shopping cart will add up your parcel weight for you

Money Orders:
Payable to Vimel Technology PTY LTD. If you have used our online order form, please send money order with relevant details and the purchase ID number from the order. Your order will proceed once we have received the money order.

Cheques:
Payable to Vimel Technology Pty Ltd. Your order will proceed once the funds have been cleared

EFT:
Payable at any Westpac or Bank of Melbourne Bank or Online Banking
Account name- Vimel Technology PTY LTD
BSB - 032373 Account Number - 199709

*Your order will proceed once the funds have been cleared

PayPal/Credit Card:
Our shopping cart uses PayPal to process payments.
Please ring us if you wish to pay with credit cards

GST:
All prices in this online catalogue are inclusive of GST

Legal responsibilities:
Vimel Technology Pty Ltd sells some items that may be illegal to use in your area, e.g. telephone conversation recordings are illegal on Telstra lines, and many other networks. We offer these products for sale on the basis that the customer abides by his/her local regulations.

Vimel Technology Pty Ltd accepts no representations concerning the legality of certain product applications such as the making, transmission or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage everyone to check and comply with all applicable local, state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies. You can find links to relevant web sites in our links area explaining what the law is.

Warranty, Refunds and Cancellations:
All products have a 12 month warranty from date of purchase.
Vimel Technology Pty Ltd trade in accordance with ACCC terms.
Buyers remorse refunds attract a 25% restocking fee.
NO FAULT FOUND returns attract a $55.00 inc GST per item.