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Trading Terms

Trading Terms


Stocked items will be dispatched the same day if your order is placed before 4pm. All dispatch is via Australia Postal services. All orders under 5kg are shipped in overnight Express air bags Responsibility for the goods passes to the buyer once the goods have been passed to the carrier. Online stock level stats are not individual shop stock levels.  Insurance liability is that of the buyer. Customers are sent Dispatch Tracking numbers after 4pm each day. SECURITY LAB hold no responsibility for late deliveries. Tracking via the web site is not usually available till after 5.00pm of the day of dispatch. To check if you are in an overnight zone please go to or call 131318, origin postcode is 2155.

International orders are sent via DHL or EMS express international freight unless otherwise specified on the individual products page. EMS post is AU$50.00 per 5kg and AU$20 each or part of 5kg after. The online shopping cart will add up your parcel weight for you

Money Orders:
Payable to Securitylab. If you have used our online order form, please send money order with relevant details and the purchase ID number from the order. Your order will proceed once we have received the money order.

Payable to Securitylab. Your order will proceed once the funds have been cleared

Payable at any Westpac or Bank of Melbourne Bank or Online Banking
Account name- Securitylab
BSB - 032373 Account Number - 199709

ABN: 17 157 669 684

*Your order will proceed once the funds have been cleared

Our shopping cart uses PayPal to process payments.

Credit Card:

We use STRIPE  payment system to process CREDIT cards payments.

All prices in this online catalogue are inclusive of GST

Legal responsibilities:
Securitylab sells some items that may be illegal to use in your area, e.g. telephone conversation recordings are illegal on Telstra lines and many other networks. We offer these products for sale on the basis that the customer abides by his/her local regulations.

Securitylab accepts no representations concerning the legality of certain product applications such as the making, transmission or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage everyone to check and comply with all applicable local, state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies. You can find links to relevant websites in our links area explaining what the law is.

Warranty, Refunds and Cancellations:
All products have a 12-month warranty from the date of purchase.

30 days refund policy